Overview

You can manage users with the following actions:

• Edit: lets you edit the settings of a user.  
• Delete: deletes a user permanently. 
• Reset password: changes a user password. 

Access

To manage users, select Users from the bottom-left corner of the navigation menu. You will see a list of users with their names, email addresses, and roles. 

Edit users 

You can edit a user to change its settings. To do this, follow these steps:

1. Select Users from the bottom-left of the Maestro platform. 
2. Hold the pointer over the user row and click the three-dot icon.
3. Select Edit. 
4. In the Edit user dialogue, update the information.
5. Select Send. 

The user won't be notified about the changes by email.

Delete users 

You can delete users that are no longer using the Maestro platform. To do this, follow these steps: 

1. Select Users from the bottom-left of the Maestro platform. 
2. Hold the pointer over the user row and click the three-dot icon.
3. Select Delete.
4. In the Delete user dialogue box, select Delete.

Reset user password

Users can reset their own password from the log-in screen of the Maestro platform. However, sometimes it might be necessary to reset a user password as an administrator.

To do that:

1. Select Users from the bottom-left of the Maestro platform. 
2. Hold the pointer over the user row and click the three-dot icon.
3. Select Reset password. 

A dialog box will pop up with a password reset link, which you can send to the user.

Troubleshoot access issues

If users encounter issues while trying to access the platform, refer to the following table of common problems and their recommended solutions.